Return & Exchange Policy


Every product we ship out is quality controlled; but if for some reason you are not completely happy or satisfied with your purchase within the first 7 days after receiving your items, just let us know and we will gladly exchange or issue you a refund.

To be eligible for a return, your item must be unused and in same condition that you received it. It must also be in the original packaging.
Watches must be in perfect condition, with all protective materials, tags attached
To complete your return, we require a receipt or proof of purchase.


Once your refund is received and inspected, we will send you an email to notify you of the approval or rejection of refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.


We only replace items if they are defective or damaged .
To return your product, please send your product to below address.

Lusso 2-1,
Chuoku,Imagawa 2 Chome,
11-5, Fukuoka ,Japan